These general conditions of sale strictly apply to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by Moon Drinks S.L., with C.I.F. number B74432667 to companies and individuals.

Any order made to Moon Drinks necessarily implies, as an essential, determining and essential condition, the Client’s acceptance without reservation of the General Conditions of Sale of Moon Drinks in force on the day the corresponding order is made. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, except those cases in which new conditions are made known to them by Moon Drinks. The fact that Moon Drinks does not resort at any given moment to any of these conditions cannot be interpreted nor will it be equivalent to giving up resorting to them in the future or the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts resulting from them, will be subject to Spanish law unless there are public order provisions contrary to it.

This merchant agrees not to allow any transaction that is illegal, or is deemed by credit card brands or the acquiring bank, that may or has the potential to harm or negatively influence their goodwill. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws of the Buyer, Issuing Bank, Merchant, Cardholder, or cards.

In addition, the following activities are also explicitly prohibited:

Sale of alcoholic beverages to minors under 18 years


The prices published in Moon Drinks are in Euros and are valid except for typographical errors. All prices are inclusive of VAT applicable on the day of the order, any change in the VAT rate will be automatically applied to the prices of the products on sale at Moon Drinks

The offers on products for sale in Moon Drinks will be shown in the “Offers” section or it will be indicated in the product file and, unless otherwise indicated, they will be valid as long as they are displayed on the screen.


When placing the order, the customer can freely choose to pay for the purchases he makes in Moon Drinks by

• PayPal
• Payment with debit or credit card


The offers presented by Moon Drinks are valid within the limit of available stocks. Moon Drinks reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.

The photographs, graphics, and descriptions of the products proposed for sale are only indicative and do not in any way compromise the seller Moon Drinks.


Our logistics operator is Directia, there are three options: Express shipping, the maximum delivery time is 24h. Shipping 24/48, normally it will be delivered in 24h but the maximum term will be 48h. From € 40 purchase, shipping is free. The products purchased will be delivered to the person and the address indicated in the order. By default, invoices will be sent to the email address indicated by the client at the time of their registration at Moon Drinks On Saturdays, Sundays, and holidays there will be no delivery or delivery of orders. However, its delay will not imply the cancellation of the order or any compensation. An order is considered delivered when the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. It is the responsibility of the customer to verify the status of the merchandise upon receipt and indicate all anomalies on the delivery receipt. For shipments outside of Spain and Portugal contact us. 6- Return and cancellation policies RETURNED GOODS: Our policy, in compliance with current regulations, is to grant you the right to return any item purchased from Moon Drinks within 14 calendar days from the date of receipt. You will not have to provide any explanation, any item, purchased from Moon Drinks, returned in its original packaging, sealed and in perfect condition will be accepted without further ado. For health and hygiene reasons, our products cannot be returned once they have been unsealed (by Royal Legislative Decree 1/2007 on consumer protection). Before making the return, you will have to notify the Customer Service department. If the reason for the return is that the returned item is defective or does not correspond to what was requested in the order, Moon Drinks will bear the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping or return costs. Do not hesitate to contact us by email: tienda@moonwaterdrink.com.


Nuestra política, cumpliendo con la normativa vigente, es concederle el derecho de devolver cualquier artículo comprado en Moon Drinks en el plazo de 14 días naturales desde la fecha de recepción. No tendrá que aportar ninguna explicación, cualquier artículo, comprado en Moon Drinks, devuelto en su embalaje original, precintado y en perfectas condiciones será aceptado sin más.

Por razones de salud e higiene nuestros productos no podrán ser devueltos una vez hayan sido desprecintados (conforme al Real decreto Legislativo 1/2007 de defensa de los consumidores).

Antes de realizar la devolución, tendrá que comunicarlo al departamento de Atención al cliente. Si la causa de la devolución fuese que el artículo devuelto es defectuoso o no corresponde a lo solicitado en el pedido, Moon Drinks correrá con los gastos de la devolución y nuevo envío. Si el motivo de la devolución es que el pedido no le satisface, le reembolsaremos el importe pero no los gastos de envío ni los gastos de devolución. Cualquier duda no dude en contactarnos mediante el correo electrónico: tienda@moonwaterdrink.com.


If the cancellation of the order arrives before the departure of the merchandise, the client will not have any expenses. In the event of a cancellation, after the order has been placed, the customer will be responsible for the shipping costs as well as the return costs for this same order.


t. 917295020
Conde de Aranda 20, 5 izd,
28001 Madrid